What Our Clients Say
We have found BHR to be very efficient when ordering equipment or responding to any problems or queries with the analysers. Tracy has been particularly flexible when attending training sessions for our new staff, always being available on requested dates. We recently changed over provider to BHR for all of our GP surgeries in East Kent and the process was made very smooth and the BHR team have been very supportive.
Our territory manager (Tracy Miller) provided the training for the entire pharmacy team on the Cardiochek machine which was well explained and thorough making it easy to understand how to use it. Sample obtaining techniques were reviewed with great tips on how to make the process much smoother for both the sample collector and the client. The relevant contact information provided for continual support has made the prospect of providing a high level of service less daunting for the pharmacy team. Overall we highly recommend using BHR.
I wanted to thank you on behalf of Bristol Public Health for all of your support to date. The training provided to our practice nurses was delivered to a very high standard and the follow up service that you have provided has been second to none. Any issues that have come up with so many GP practices (56 in Bristol!) have been dealt with swiftly by BHR.
We have been using our Cardiochek, issued by BHR Pharmaceuticals for the past couple of years. The machine is very easy to use, handy sized, very fast results and ordering the consumables is easy and delivered by return. I have never had a problem with the machine and the back-up Service is exceptional, I am always getting curtesy emails offering training updates and helpful tips and hints, nothing is too much trouble. It's a pleasure to deal with BHR.
BHR has worked with us from April 2015 to provide stock, training and advice for the Free NHS Health Checks for Doncaster. They assisted us in the initial setup of our Health Check programme providing high quality POCT kit, quality assurance scheme and simple re-ordering process. They have worked with us across over 40 Doncaster GP practices and pharmacists providing additional training and support when needed and have always been an available source of help in delivering Health Checks across Doncaster. We are happy to recommend BHR to any company requiring their services.
January 2018: Jacqui suspected she had coeliac disease, tested herself using the HealthcheX Coeliac Test which gave a strong positive result. She then went on to see her GP, who conducted tests which proved that Jacqui was a coeliac.
I have been working with BHR Pharmaceuticals for over 4 years. As a provider, BHR are very efficient, helpful and provide an exceptional service for the NHS Health Checks programme in Suffolk. They are friendly, approachable, helpful and understanding. I appreciate the quick response, efficiency and prompt follow-up to my requests. I would highly recommend them as a provider for POCT services, for equipment such as BP machines and for other streams linked to the health check programme e.g. Pharmacy training and support.